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Special Notes

  • Due to the frequent downloads of DSM 5.1, please expect to receive technical support reply in 3 to 5 working days. We apologize for any inconveniences and thank you for your understanding.
  • To avoid misunderstandings, please submit the form in English, 繁體中文, or 简体中文.

Personal Information

Type of Customer :
End User Distributor*
Company name :
Full name :
Job Title :
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Address :
Location :
Telephone :
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Product Information/Question

Product :
OS Version :
Product Serial Number :
* Note

Find information :

In DSM: Home Button -> System Information

On the chassis: Serial number can be found on the bottom, rear side or upper case of the product.

Important: Please make sure your serial number and product model are correct.

Type of Usage :
For Business Use       For Personal Use       For Government/Law Enforcement Use*
Type of Message :
Report Security IssuesNeed Technical Support*
Category : *
Related hardware :

Refer to Compatibility List to learn more on our compatible devices.

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